Transgender discrimination in a Rite Aid Pharmacy

So I have a bit of a story but I will make it as short as possible. I am a Transgender individual, and regardless of how you feel about that, I finally got medical confirmation of a miscommunication between my brain and my body, and was able to get my testosterone and syringe prescriptions.This is medically confirmed so please save personal comments on the issue for yourself as I really am seeking help here (this is copied and posted for many subs so I am not so worried about negativity on this sub).When I went into Rite Aid to submit my prescription, and an individual (description of the individual only included because it is relevant, the religious affiliation itself isn't, but the fact that it interfered with her job is) wearing a sheer white bandana and a jean skirt (certainly a christian sect, again nothing negative, many christians do their job well without discrimination) helped me. She refused to counsel me on my medication or to tell me if they had called my insurance to get my testosterone authorized (something they normally do automatically). She refused to respond when asked for counseling on the syringes, checked the box FOR ME that said I did not wish to be counseled, exactly after I asked to be counseled.I submitted a report to their ethics department the next day, and returned and asked a supervisor to help me get the necessary information. I was able to get a print out telling me exactly what to do in order to authorize my medication, at the same time I picked up my syringes (which I also wasn't counseled on) and they were the wrong ones!Once my insurance authorized my medication I had to call Rite Aid again to get them to fill it (again something normally done automatically when you sign the correct paperwork to authorize direct fill without contacting me).When I finally was able to get my testosterone the same employee tried to help me, so she obviously has not been spoken to or reprimanded at all. I politely asked for another employee, which she then walked away and DIDN'T tell anyone else I needed help, the supervisor had to find someone.I finally found someone to get me the right syringes. I spent extra money on them, and all of this crap delayed my first shot for a whole week. This is a big deal to me as the hormone miscommunication causes complications that have made me suffer from chronic pain my whole life. I found some legal help, but I want it to be known that this is happening. If anyone out here has experienced ANY form of discrimination from any Rite Aid Pharmacy please PM me.I am trying to gather similar accounts as this may soon become a much larger case being that their ethics code covers almost nothing on employee customer interactions besides following HIPA laws. I should also note that the first report I filed with the ethics department was closed without comment, without contact with me, and without any form of apology. They refused to take my personal information, and upon filing another report restating the incident as well as the newly discovered involvement with not just the initial employee but the manager who swept the report under the rug and refused to reprimand the initial employee. That report has somehow mysteriously disappeared.This is a Rite Aid in Bellingham, Washington, but discrimination searches about Rite Aid are quite numerous throughout the US with settlements in the millions with very little reform in ethics policy. If you would like to see this change, for women getting contraception, birth control, plan b, trans people, or anyone with any sort of sensitive medication please let me know. We all deserve to be treated equally and with respect, despite what medications you are receiving.I believe that this company behaves this way because one of their main shareholders to my understanding is the Sisters of St. Francis who are actively also working to prevent the sale of many products in stores they are shareholders in. It appears they buy stock purely for this purpose. If you know of anywhere I can post this in order to reach out to more people who may have had similar experience please comment or PM.I would like to be clear as someone already said this, this is not just an employee being rude, this is an employee directly violating HIPA laws, purposefully delaying information and medication by any means possible and treating customers differently purely based on her religious stance.I am putting this out here so that individuals who are at risk of discrimination are aware, and of course I plan on using a different pharmacy from now on. Please share this and please let me know of more visible areas to post this. p.s. to anyone wanting to shit on me for having the state pay for my transition, don't assume. I have private insurance and would gladly pay out of pocket if I didn't have it.Thank you for reading, this is important and none of this is about anger, I just hope to see this employee reprimanded so that others don't experience something similar.